Privacy Policy

1. Introduction

Linigu ("we," "us," "our," or "Company") operates the linigu.linigu.cloud website and related services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our conversion tools and services.

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our website.

2. Information We Collect

2.1 Information You Provide Directly

• Account Information: When you create an account, we collect your name, email address, and password.
• File Uploads: Files you upload are processed and converted according to your request.
• Communication Data: If you contact us, we collect your message, email, and name.

2.2 Information Collected Automatically

• Log Data: IP address, browser type, pages visited, time and date stamps.
• Device Information: Device type, operating system, unique device identifiers.
• Cookies: We use cookies to improve user experience and analyze website usage.
• Analytics: Google Analytics tracks website traffic and user behavior.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and maintain our conversion services
• To process your requests and conversions
• To send you service-related announcements
• To improve our website and services
• To comply with legal obligations
• To protect against fraud and abuse
• To analyze usage patterns and improve user experience

4. Data Security

We implement comprehensive security measures to protect your personal information:

• Encryption: All data transfers use SSL/TLS encryption (HTTPS).
• Secure Servers: Our servers are protected with firewalls and regular security audits.
• Access Controls: Only authorized personnel can access user data.
• Automatic Deletion: Uploaded files are automatically deleted after conversion.

Note: While we use industry-standard security measures, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security of your data.

5. File Handling and Deletion

Your uploaded files are handled with strict confidentiality:

• Processing: Files are processed on secure, isolated servers.
• Temporary Storage: Files are stored only for the duration of conversion.
• Automatic Deletion: Files are permanently deleted after conversion is complete.
• No Sharing: Files are never shared, sold, or used for any other purpose.

6. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience:

• Session Cookies: Maintain your logged-in status.
• Analytics Cookies: Help us understand how users interact with our site.
• Preference Cookies: Remember your language and display preferences.

You can control cookies through your browser settings. Disabling cookies may affect functionality of some features. See our Cookie Policy for more details.

7. Third-Party Services

We use the following third-party services that may collect your information:

• Google Analytics: Analyzes website traffic and user behavior.
• Google AdSense: Displays relevant advertisements.
• Email Services: Sends transactional and notification emails.

These services have their own privacy policies. We recommend reviewing them. We are not responsible for their privacy practices.

8. Your Rights

Depending on your jurisdiction, you may have the following rights:

• Access: Request access to your personal data.
• Rectification: Correct inaccurate information.
• Deletion: Request deletion of your data (right to be forgotten).
• Portability: Receive your data in a portable format.
• Opt-out: Opt out of marketing communications.

9. Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will delete it promptly. If you believe we have collected information from a child under 13, please contact us immediately.

10. Data Retention

We retain your personal information only as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. Account information is retained until you request deletion or your account is inactive for 12 months. Converted files are deleted immediately after processing.

11. International Data Transfers

Your information may be transferred to and stored in countries other than your country of residence. These countries may have different data protection laws. By using our services, you consent to the transfer of your information to countries outside your country of residence.

12. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us.